Support
Frequently Asked Questions
Everything you need to know about Duppy — sizing, materials, returns and getting in touch. Can't find your answer? Email us at info@duppyuk.com.
What is DuppyUK?
Duppy blends Japanese car culture with Caribbean roots — streetwear built for the meets, the drives, and the culture that connects them. Est. 2020, based in the UK. Read our story.
What are your tees and hoodies made from?
Every Duppy tee and hoodie is made from premium materials — 100% cotton tees and a 50/50 cotton-poly blend for our hoodies, chosen for comfort, durability, and a fit that holds up wash after wash. Each piece features official Duppy artwork, designed in the UK.
What sizes do you offer, and how do they fit?
All tees and hoodies run true to size with a classic fit, from S up to 5XL. Check our T-Shirt Size Chart and Hoodie Size Chart for exact measurements.
Can I return or exchange an item?
Yes — you have 30 days after receiving your order to request a return. Items must be unworn and unused, with tags attached and in their original packaging, and you'll need proof of purchase. We don't offer direct exchanges: return your item, and once it's accepted, place a new order for what you'd like instead. Start a return by emailing info@duppyuk.com, or read the full Refund Policy.
My order arrived damaged or wrong — what do I do?
Please inspect your order as soon as it arrives and contact us straight away at info@duppyuk.com if anything is defective, damaged, or incorrect, so we can put it right.
How do I track my order?
Head to our Track Your Order page and enter your tracking number to see live status.
What do you sell?
Tees, hoodies, stickers, air fresheners, and our Duppy Signature range — plus regular sale drops. Browse it all on the Shop page.
How can I get in touch?
Email us at info@duppyuk.com or use the form on our Contact Us page.